Frequently Asked Questions

Step Up for Blood Cancer is a walking challenge taking place this May. Walk 280,000 steps throughout the month for the 280,000 people in the UK living with blood cancer. Every step you take will raise vital funds for life-saving blood cancer research and support for those affected.

The challenge runs from 1st to 31st May 2025. You can start tracking your steps on 1st May and complete them anytime within the month.

You can walk on a treadmill, outdoors or walk from home. Walk 9,000 steps per day or top up with longer weekend walks. Complete your step count challenge however you prefer! Whether you go solo or join with friends and family, every step counts. Just sign up online, select your fundraising target, and start walking!

Simply register online and start stepping up for blood cancer! 

No, it’s completely free to sign up! We encourage participants to raise as much as they can to support blood cancer research and support services.

When you sign up, we’ll automatically create a JustGiving fundraising page for you. You can share it with family, friends, and colleagues to ask for donations. We’ll also send fundraising tips and resources to help you along the way! 

There’s no minimum, but we suggest aiming for £150. Every pound raised helps fund life-saving research and provides essential support to those affected by blood cancer. 

To update your fundraising target, login to JustGiving and click on ‘Edit page’ in the top of your screen. Here’s a guide on how to edit your page and your fundraising target.  

No worries! Every step and every pound raised makes a difference. The most important thing is that you took part and helped support people affected by blood cancer. 

Yes, you can still collect money offline using a sponsorship form and add this to your page. Read more about how to pay in your donations. You can also pay in offline sponsorship by contacting our Supporter Relations Team. Email hello@bloodcancer.org.uk or call 0808 2080 888. 

Once you've signed up, go to stepup.bloodcancer.org.uk, login and click on ‘My Page’. Click on ‘Edit page’ and underneath your story you can input your ‘Total offline amount’. Read this guide for further information on how to add offline fundraising to your JustGiving page. 

You can track your steps using: 

• A fitness tracker or smartwatch (Fitbit, Garmin, Apple Watch, etc.) 
• A health app on your phone (Apple Health, Google Fit, etc.) 
• A pedometer or step-counting app

Your personal Step Up fundraising page was created for you when you signed up, and you can use this to log your steps. Watch this handy video to see how to add your steps to your fundraising page.

Once you've signed up: 

• Go to stepup.bloodcancer.org.uk 
• Login and click on ‘My Page’ 
• Scroll down to ‘Latest updates’ on your fundraising page and you’ll see an option that says 'Log fitness'.  
• Log fitness by adding the steps you've completed to your page. These will all be included in our team step count on the homepage. 

If you have any problems, please get in touch and we can guide you through it. 

Not at all! 280,000 steps is a goal, not a requirement. Just do what you can, and every step will still make a difference. 

Absolutely! You can adapt the challenge to suit your ability—move in a way that works for you. If walking 280,000 steps isn’t possible, consider setting a personal movement goal, such as using a wheelchair, swimming, or another activity. 

Yes! If walking isn’t for you, you can adapt the challenge—run, cycle, swim, or do another form of movement to reach an equivalent target. 

Yes! Walking together is a great way to stay motivated. You can join together with friends, family, or colleagues and work towards a shared goal while fundraising as a team. Once you sign up you can create or join a team fundraising page. Watch this video on how to create a team. 

You’ll need a team name and team fundraising target to get started. When others sign up, they can choose to join your team by typing in the same team name, this will make sure you’re all part of the same team and your pages are together. 

We ask that every team member signs up individually on our webpage so that we have your t-shirt size and contact details to send your rewards. 

Please ask your friends, family, colleagues and neighbours to get involved – the more the merrier! You can also find out what other people in our community are doing and if they’re local to you in the Step Up Facebook group. 

We encourage corporate teams to sign up! It’s a great way to promote team bonding and encourage staff well-being while supporting an important cause. Email hello@bloodcancer.org.uk for more information.

Yes! As a thank you: 

• Raise £50 to get your free t-shirt 
• Raise £100 to get your medal to celebrate your achievement 

T-shirts will be sent out in batches to reduce costs to the charity. Raise £50 by 16th April to receive your t-shirt before the challenge begins. If you raise £50 after this date, you’ll receive your t-shirt in June with your ‘thank you’ letter. 

If you can’t wait, visit our online shop and check out our range of clothing. 

Medals will be sent out in June to everyone who has raised £100. 

Yes, this is a family-friendly challenge, and kids can join in with a responsible adult. It’s a great way to get moving together while supporting an important cause. 

Yes, once your fundraising page has reached £50 you can request a kids’ t-shirt to be sent alongside your adult t-shirt for your child/children. Please contact our Supporter Relations Team by emailing hello@bloodcancer.org.uk and include a link to your fundraising page and the child’s age for the t-shirt size. 

Yes, once your fundraising page has reached £100 you can request a medal to be sent alongside your medal in June for your child/children. Please contact our Supporter Relations Team by emailing hello@bloodcancer.org.uk and include a link to your fundraising page. 

Every pound raised supports Blood Cancer UK’s research and support services. Here’s how your donations make an impact: 

• £45 funds the support team to provide emotional and practical advice. 
• £100 helps researchers analyse 120 blood cell samples. 
• £250 supports a day of cutting-edge research to find better treatments.

You can use the live chat function with the JustGiving team from within your JustGiving account to raise your issue. If not, please get in touch with our Supporter Relations Team and let us know the problem, we’re here to help you. 

Yes absolutely! You can take part whenever suits you, please let our Supporter Relations Team know by emailing hello@bloodcancer.org.uk so we can send your ‘thank you’ letter once you’ve completed your challenge. 

Please email our Supporter Relations Team on hello@bloodcancer.org.uk or phone 0808 2080 888 to let us know that you’d like to withdraw. 

You can email  hello@bloodcancer.org.uk or phone 0808 2080 888 with any questions and we’d be happy to help.